Purpose of this Privacy Notice

Mini Ravers is committed to protecting your personal data and being transparent about how we use it.

Using personal data helps us deliver safe, enjoyable events and provide relevant information to parents, guardians, and customers. This notice explains how we collect, use, store, and protect personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains:

What personal data we collect
How we use your data
When we may share your data with third parties
How we keep your data secure
Your rights under UK GDPR

Who We Are

Mini Ravers is the Data Controller responsible for your personal data.

📧 contact@miniravers.com

What Information We Collect

Information you provide to us

This may include:

Name
Email address
Phone number
Billing and ticket purchase details
Child age information (for age verification where required)
Communications with us via email, phone, or social media
Information provided when entering competitions, signing up for updates, or joining waitlists

Information collected automatically

When you use our website, we may collect:

IP address
Browser and device information
Pages visited and interactions
Email engagement data (e.g. opens and clicks)

Event-related information

CCTV footage at venues (for safety and security)
Photographs or videos taken at events
Incident or accessibility information (where required)

Sources of Personal Data

We receive personal data:

Directly from you
From ticketing platforms such as OnlineTicketSeller
From marketing, analytics, or digital service providers
From publicly available sources

Lawful Bases for Processing

We process personal data under the following lawful bases:

Contract

To process ticket purchases and manage event entry
To communicate important event information

Legitimate Interests

To operate and improve our events
To communicate service-related updates
To ensure safety, security, and proper event management
To prevent misuse of tickets

Consent

For marketing communications
For processing health or accessibility information

You can withdraw consent at any time.

Legal Obligations & Vital Interests

To comply with legal requirements
To protect the safety of attendees where necessary

How We Use Your Data

We use personal data to:

Manage ticket sales and entry
Communicate event updates
Provide customer support
Improve our website and services
Ensure safety and security at events
Send marketing communications where consent has been given

Sharing Your Personal Data

We may share your data with trusted third parties including:

Ticketing platforms
Payment processors
Event venues and security teams
IT, marketing, and analytics providers
Law enforcement or authorities where legally required

We do not sell your personal data.

Data Security

We use appropriate technical and organisational measures to protect your personal data and ensure third parties do the same.

International Transfers

If personal data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.

How Long We Keep Your Data

We retain personal data only as long as necessary:

Ticketing and transaction data may be retained for legal and accounting purposes
CCTV footage is typically retained for up to 31 days, unless required longer for investigations
Marketing data is kept until consent is withdrawn

Your Rights Under UK GDPR

You have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Data portability (where applicable)
Withdraw consent at any time

To exercise your rights, contact:
📧 contact@miniravers.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Marketing Preferences

You can unsubscribe from marketing communications at any time by using the link in our emails or by contacting us directly.

Changes to This Notice

We may update this Privacy Notice from time to time. Any changes will be published on this page.

If you have questions or concerns about this Privacy Notice or how your data is used, please contact:

📧 contact@miniravers.com